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Fast
Chat response is below one minute
Right
Follows strict chat etiquettes
Your Way
We understand and train our agents to reflect your business image
We are hired when security and quality are required
Free Chat Software including free setup
Unlimited FAQs on your business
Chat & Sales Lead Forwards
Email Support
We pick up where you left off
That’s absolutely right when you don’t have time to focus on who is coming to your site asking for information. You have the website and we have the agents, who gives you the freedom to worry about other things.
We don't provide agents, we provide PROs for your business
Yes, when you need someone to represent your business with a pleasant vibe and deep understanding of what you offer, our agents become PROs for you.
Meet Virtual Experts
Customers choose live chat above social media, email, and even phone help when asked about their preferred support methods. Why? Live chat assistance is quick, easy, and handy. Also ROI can be increased by 45% with live chat support.
However, the advantages of live chat go far beyond simply providing your consumers with a faster and more comfortable means to contact your customer care team. Live chat may improve agent efficiency, help you get to know your customers better, and inform your product decisions, in addition to boosting the customer experience.
We don’t encourage automated chat support because it always miss that human touch. You want to know how your customers feel and resolve their issues in real time.
Virtual Experts always make sure to provide you PROs to your business rather than agents. They understand your business image and they will always make sure that you don’t have to worry more about who is coming to your website.
Industry Specific Chat Services
Since the company inception in 2021, we’ve served over 22 consumers from various fields of medical, law, and general.
We hire, train and thoroughly vet our transcriptionists.chat agents
All chat agents have passed criminal background checks and have professional experience in specific industries
What they talk about us
"I have tried several chat services for our business. None came close in terms of quality and response time like Virtual Experts. They have a good agents who understands the business and oh and at very reasonable cost. Just this weekend alone I was able to close a few sales that easily paid for the quarterly fee. Don't hesitate to try their service"
Roland T.
Sales Head, BiaGen
"We've been using Virtual Experts chat support for few months now. It's been quite helpful in responding to new patient questions on our website. Our patients and prospects love being able to talk to a real person who can answer their concerns and help them with their problems. I really like being able to read the transcripts so that I can utilize them as coaching materials for training. Customer service has always been excellent! Overall a great value for the cost! Thank you!"
Kim U.
DOP
"I monitor Virtual Experts online chat support service that our company has hired for our website. They are prompt and accurate. Their agents are very customer-friendly. I like to see live and effective engagement with customers while they are purchasing online and fixing their difficulties. I'd also like to receive a copy of the entire conversation to think on. There are no complaints! Thank you very much!"
Carla W.
Online Retail
Our Plans
There are no hidden costs. There are no surprises. We have only one plan and which to provide you the best.
Your Best Plan
- Upto 500 Chats per Month
- Unlimited FAQs
- Free Live Chat Software
- Free Set up
- Dedicated Manager
- Leads and Chat Forwards
- Unused Chat Forwards
If you don't love, you won't have to pay.
That is our confidence. If our agents will not become your PROs, you don't pay!
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Start Your Free Trial
We will contact you in minutes
FAQ
Most frequent questions and answers
Below 1 minute which is ideal.
Yes, they are trained for that.
To your dedicated business email ID.
It depends on your website traffic and your business requirement.
A dedicated manager will strictly make sure that the agents are reflecting your business image and achieving your business goals. He also provide you with reports.
The report May include, attended/unattended chats, Lead generated, Follow up chats etc.
Once you send us the message, one of our expert will contact you to discuss you business goals. You will be onboard within a week time from then.
Weekly and Monthly options are available.
We accept all kind of payments.
