Data security is critical for businesses in every industry. Employee information, standard operating procedures (SOPs), suppliers, and management information must all be protected from unauthorised access.
Failure to keep your data secure, whether it’s in-house or in the hands of third parties, can have major ramifications for your organisation. For example, your organisation may have to deal with data breaches or leaks as a result of improper data handling by third parties you’ve hired to perform certain jobs.
Securing Your Transcription Data
It’s critical to put in place data security precautions before engaging a transcribing provider. When giving your data to a transcription company, follow the rules below to avoid any worries. It’s worth mentioning that many businesses already have internal data security rules in place.
i) Have a Good Security Policy
Before hiring anyone to handle your data, be sure your company’s security is in order. Examine your data security policy in particular. The policy should be logical and sound. There should be an easy means of distinguishing sensitive and common data, for example. All stakeholders in your business should be able to understand the policy rules on data classification.
ii) Protect Your Data
Take precautions to protect your data before entrusting it to a transcribing service. Use database monitoring gateways and application firewalls, for example, wherever data is stored. These infrastructures can aid in the enforcement of usage policies, the prevention of vulnerable exploitation, and the prevention of privilege abuse. You should also look for a firm that implements such agreements.
Your company’s sensitive information should be treated with care, especially when working with transcription providers. Should the data end up in the wrong hands, your corporation could face a slew of problems. Even worse, you can end up with economic espionage cases. Imagine the chaos if your valuable product information or corporate meeting minutes fell into the wrong hands!
You should choose a transcription company with caution because data in the wrong hands can have a significant impact on your business. When comparing different transcribing service companies, keep the following guidelines in mind.
- Data Center & Storage Infrastructure
- Platform Security
- Quality Assurance
- Employee Security
Any organisation dealing with data and information has always prioritised confidentiality and security. Fortunately, with the advancement of technology, the responsibility of safeguarding a customer’s vital data can be accomplished. While many service providers claim to comprehend confidentiality and data privacy, selecting the finest supplier who values and understands the importance of the client’s data will be a difficult task. Nonetheless, as we scribble down the subtleties of data security, we’ve got you covered.
Perhaps the most crucial requirement for any Insurance Transcription service is data security. While consumers send their most personal information to the transcription service provider for transcribing, the information must be kept secure.
Because data security is a concern that no firm can afford to overlook, service providers must adhere to the GDPR. The General Data Protection Regulation (GDPR) is an international standard for data protection best practises. The policy must be followed by all organisations that fall under the European Union’s jurisdiction. As a result, the transcription service provider will implement data security measures that are compatible with GDPR.
Eye on platform security
Platform security becomes a critical aspect in any transcribing, whether it’s an interview, an inquiry, or a routine encounter with a claimant. A transcription firm that cares about its clients’ data will make sure that the information they provide is sent via a secure and encrypted job delivery channel. As a result, talks with potential hiring and consumer analysis assessments will be kept confidential in order to comply with data privacy laws and ethical standards.
1. Data Center & Storage Infrastructure
Choose a provider that transfers, accesses, and stores client files on reliable and secure servers. The servers should be created with the most up-to-date data centre technologies and protected from malicious penetration threats with strong firewalls and redundant security layers. Antivirus software and the newest security patches should also be installed on the servers.
2. Platform security
Another crucial thing to evaluate is the company’s platform for interacting with customer data. All data received by a transcription firm that is serious about client data security will be streamed through a secure and secured job delivery network. Secure Socket Layers (SSL) should be used to encrypt the platform and keep the data safe from prying eyes.
3. Quality Assurance and Security
The security of your data is just as critical as the quality of your output. The company should provide excellent transcriptions of your audio and video files after going to considerable measures to ensure your data is secure.
Find out what quality assurance procedures a transcription business you’re interested in using has in place to ensure that information is transcribed to the greatest possible standard. Furthermore, before they can access any sensitive content you want transcribed, the company’s transcriptionists should sign a non-disclosure agreement.
4. Employee Security
Your data’s security is only as good as the people who have access to it. As a result, it’s critical to learn as much as possible about the transcriptionists who will be working on your data. The transcribing provider should have precautions in place to prevent personnel from interfering with your data, and the specialists should have a clean background.
For instance, a corporation could divide your audio files into sub-files and send them to multiple transcribers so that none of them has access to the entire content they’re working on.
The information above provides an overview of why data security is crucial and the measures you should take to identify a transcription business that will protect your data.