While reading numerous papers or hearing from customer service gurus and trainers, you may have come across the word “empathy” several times. In this context, empathy refers to a company’s courteous demeanour and sympathetic response to its clients. It is one of the foundations of excellent customer service and can be regarded essential for a…
Executive leadership, company partners, employees, and existing customers can all be brand ambassadors.
The fact that transcribing is one of the few industries that embraces new infrastructure and technologies, explains why medical transcription is so important in healthcare
Chat etiquette is a set of rules that a chat agent should adhere to when communicating with clients via chat.
To get you started, here are some social media content ideas.
Deposition transcript, which serves as a complete deposition summary, is useful to attorneys as they prepare for subsequent depositions, trials, or other legal processes.
Discover how to increase sales and conversions after implementing live chat.