There are many types of survey methodologies and one thing about it is that a “one-size-fits-all” strategy to survey research will not work out.
Educating oneself about the Pros and Cons of surveys is essential to make you aware of them ahead of time in order to control your expectations.
The benefit of using a business survey is that it will allow the management team to find out who their customer is.
To collect honest information from the customer it is vital to have a business survey.